TRAVEL & TOURISM
Why Foundation in Travel & Tourism?
Provide excellent customer service and build customer loyalty with IATA Foundation in Travel & Tourism course.
Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.
What’s like being a Travel Agent?
TRAVEL & TOURISM CONSULTANT
Why TRAVEL & TOURISM CONSULTANT?
The Travel & Tourism Consultant identifies & provides advice on popular destination countries.
The Travel & Tourism Consultant should be able to advise on the different modes of transportation, accommodation & tour products. Prospecting new & existing customers and counter sales objections is also part of his/her responsibility. Lastly, the Travel & Tourism Consultant should be able to construct complex itineraries and manage changes to ticketed journeys
AIR CARGO TRAINING PROGRAMME
Why AIR CARGO TRAINING PROGRAMME?
Upon completing this course, you will have the skills to guide clients on the IATA rules and procedures for air freight shipments.
You should be able to arrange air cargo shipments in accordance with IATA rules and procedures & by applying the published rates & charges. You shall prepare shipments ready for carriage and complete Air WayBill accurately.
This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.
CARGO ADVANCED RATING & MARKETING
Upon completing this course, you will have the skills to apply advanced construction and combination principles for unpublished rates.
You shall be able to calculate rates and charges for mixed consignments, Unit Load Devices (ULDs) and complete Air WayBill. You can describe and use pricing strategies. Finally, you can determine an advertising budget and plan, selecting advertising media channels.
This course provides knowledge on cargo rating principles and Air Waybill completion, as well as basic marketing procedures. This course is the ideal way for you to refresh your knowledge and learn new skills for career development.
AIRPORT RAMP SERVICES TRAINING
Why AIRPORT RAMP SERVICES TRAINING?
Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule.
This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.
AIRPORT OPERATIONS TRAINING
Why AIRPORT OPERATIONS TRAINING?
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed.
This course offers an knowledge to manage key airport operations. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of airport operations.
HARVARD MANAGEMENTOR (HMM) TRAINING WITH IATA
UPGRADE YOUR LEADERSHIP AND MANAGEMENT SKILLS WITH THIS FLEXIBLE PROGRAM
Enhance your critical business knowledge and skills through this highly-acclaimed training program that combines one IATA course with 10 Harvard ManageMentor (HMM) modules.
IATA and Harvard Business Publishing have partnered to offer a comprehensive training program for aviation and travel industry professionals. IATA courses are combined with HMM eLearning modules to address the full spectrum of today’s business challenges.